711 Cuci Terms & Conditions –
A Complete Guide for Members

01 Acceptance of Terms & Conditions

Welcome to 711 Cuci, Malaysia's leading online betting platform. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and 711 Cuci ("Platform", "us", "we").

By accessing the 711cuci.cash, register a new account, make a deposit, or use any of our services, you hereby acknowledge that you have read, understood, and agreed to be bound by all provisions of these Terms.

If you do not agree with any part of these Terms, we advise you not to use the 711 Cuci platform. Continued use of the platform following any amendments to these Terms will be deemed as acceptance of the revised Terms.

02 Member Eligibility

To register and use the 711 Cuci, you must meet the following eligibility requirements:

• Aged 18 years of age or older at the time of registration. No exceptions will be made to this minimum age requirement.
• Is legally capable of entering into a binding contractual agreement.
• Not appearing on any prohibition or restriction list issued by the relevant authorities.
• Use the platform for personal, non-commercial purposes only.
• Never having had a 711 Cuci account previously suspended or closed for breaching these Terms.

711 Cuci reserves the right to request age verification at any time. If you fail to provide satisfactory proof of age, your account may be suspended until verification is complete. Any winnings obtained during the suspension period may be forfeited if the user is found to be underage.

03 Registration & Account Management

Each individual is only permitted to register and hold one (1) account only on the 711 Cuci platform. Creating multiple accounts — whether using different names, email addresses, phone numbers, or banking details — is strictly prohibited.

During registration, you are required to:

• Providing accurate, complete, and up-to-date information, including your full name, date of birth, phone number, and a valid email address.
• Create a strong password and keep it secure. You are fully responsible for all activity that takes place under your account.
• Notify 711 Cuci immediately if you suspect any unauthorised access to your account.
• Update your profile information whenever there are changes to your personal details.

711 Cuci reserves the right to carry out identity verification (KYC — Know Your Customer) at any time, particularly prior to processing large withdrawals. Required documents may include a copy of your MyKad, utility bill, or bank statement.

04 Deposit & Withdrawal

Deposit: Your 711 Cuci account can be topped up using supported Malaysian payment methods, including Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX internet banking (Maybank2u, CIMB Clicks, and other major banks). The minimum deposit is RM10 and the maximum deposit depends on the selected payment method.

Withdrawal: Withdrawals from your 711 Cuci account are subject to the following conditions:

• Minimum withdrawal is RM30 per transaction.
• Withdrawals will be processed within 15–30 minutes on business days and may take longer on weekends or public holidays.
• Funds may only be withdrawn to an account registered under the same name as the 711 Cuci account holder.
• If an active bonus with unfulfilled rollover requirements is present, withdrawals may be restricted until those requirements have been met.
• 711 Cuci reserves the right to request additional verification before processing any withdrawal exceeding RM5,000.

All transactions are final and cannot be reversed once processed. If you believe an error has occurred, please contact our support team within 24 hours.

05 Bonuses & Promotions

711 Cuci offers a variety of exciting bonuses and promotions for both new and existing members. All bonuses are subject to rollover requirements and specific terms stated in each promotional offer.

General terms applicable to all 711 Cuci bonuses:

• Each bonus may only be claimed once unless otherwise stated in the relevant promotion's terms.
• The welcome bonus is only available to new members who have not previously registered on the 711 Cuci platform.
• Rollover requirements (wagering requirements) must be fully met before any withdrawal of bonus funds is permitted.
• Bonuses cannot be transferred between accounts or directly converted to cash without meeting the rollover requirements.
• 711 Cuci reserves the right to void any bonus if there is suspicion of abuse, fraud, or any attempt to exploit the promotions system.
• Any attempt to abuse the bonus system through multiple accounts or group coordination will result in the cancellation of all bonuses and the suspension of the accounts involved.

06 Betting Rules

All betting activities on the platform 711 Cuci subject to the following rules:

• Bets that have been placed and confirmed are final. Changes or cancellations are not permitted except under exceptional circumstances such as event cancellations or verified technical errors.
• For Sports Betting events such as Malaysia Super League football, EPL, or badminton, should a match be postponed or cancelled, all bets will be refunded in accordance with the applicable rules of the relevant league.
• For e-sports betting such as Mobile Legends, Dota 2, or Valorant, match results as determined by the official organiser are final.
• 711 Cuci reserves the right to refuse or restrict any bet at its sole discretion, particularly where there is suspicion of manipulation or fraudulent activity.
• Any technical errors occurring during a betting session will be investigated. 711 Cuci reserves the right to void any bets affected by a confirmed system failure.

For Live Casino and slots, all game outcomes are determined by a certified random number generator (RNG) or by a real dealer in a strictly controlled environment. All game results are final and cannot be disputed.

07 Account Suspension & Closure

711 Cuci reserves the right to suspend or close any member's account without prior notice under the following circumstances:

• Violating any provision of these Terms & Conditions.
• Providing false or misleading registration information.
• Owning or using more than one account on the 711 Cuci platform.
• Engaging in fraudulent activity, money laundering, or any other illegal activity.
• Using unauthorised software or techniques to gain an unfair advantage.
• Initiating unauthorised chargebacks or disputing legitimate transactions with payment providers.

Members may also request voluntary account closure at any time by contacting our support team. Any remaining balance (after deducting bonuses with unfulfilled wagering requirements) will be returned to the member within 5–7 business days.

08 Responsible Gaming

711 Cuci takes social responsibility seriously. We believe that online betting should be a healthy and controlled source of entertainment — not a financial burden.

Responsible gaming tools available to all members:

• Deposit Limit: Set daily, weekly, or monthly deposit limits from your account settings.
• Loss Limits: Set a maximum loss limit over a time period of your choosing.
• Betting Limits: Set a maximum wagering limit per session.
• Temporary Break (Cool-Off): Take a break from the platform for 24 hours, 7 days, or 30 days, depending on your needs.
• Self-Exclusion: Exclude yourself from the platform for a period of 6 months to 5 years, or permanently.

If you need assistance or feel that your betting activity is beginning to negatively affect your life, please contact our support team or visit the Responsible Gaming for more information and support resources.

09 Data Privacy & Security

Protecting your personal information is our priority. All data you provide to 711 Cuci is collected, stored, and used in accordance with our Privacy Policy, which can be found on the Privacy Policy.

In summary, we are committed to:

• Protecting all personal data with 256-bit SSL encryption.
• Not sell or share your personal information with third parties without your consent, except where required by law.
• Use your data solely for account management, transaction processing, and improving your user experience.
• Grant you the right to access, correct, or request the deletion of your personal data.

10 Disclaimer & Limitation of Liability

The 711 Cuci platform is provided on an "as is" and "as available" basis. While we strive to keep the platform running smoothly at all times, we do not guarantee that the service will be free from interruptions, errors, or technical failures.

711 Cuci is not liable for:

• Any financial losses arising from betting activity on our platform.
• Service disruptions or delays caused by factors beyond our control, such as internet outages, natural disasters, or third-party actions.
• Any indirect, consequential, or punitive losses arising from the use of our platform.
• Third-party content or services that may be linked to our platform.

11 Amendments to Terms & Conditions

711 Cuci reserves the right to modify, add, or amend these Terms & Conditions at any time without prior notice. Amendments take effect immediately upon being published on this website.

We will endeavour to notify members of any material changes via in-platform notifications or email to the registered address. However, it remains your responsibility to review this page periodically to ensure you are always aware of the latest version of the Terms.

Continued use of the 711 Cuci platform after any amendments are published will be considered your acceptance of the revised Terms. If you do not agree with the changes made, you have the right to close your account and withdraw your remaining funds.

12 Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions or the use of the 711 Cuci, our team is available to assist you 24 hours a day, 7 days a week through the following channels:

• Email: support@711cuci.cash
• Live Chat: Available directly at 711cuci.cash
• WhatsApp: Number listed on the platform's support page

Our support team operates in both Malay and English and will endeavour to respond to all enquiries within 24 hours. For formal complaints, please submit full details via email and we will provide a response within 3–5 business days.