Official Platform Documents

711 Cuci Privacy Policy –
Your Data Is Always Protected

At 711 Cuci, member privacy is more than a legal obligation — it is a responsibility we take to heart. Find out how we collect, use, and protect your personal information as a registered Malaysian user.

Updated: 1 January 2026

Our Privacy Commitment to You

256-Bit SSL Encryption

All data transmitted between your device and 711 Cuci servers is protected with military-grade SSL encryption. No third party can intercept or read your information.

Data Is Never Sold to Third Parties

711 Cuci has never and will never sell, rent, or share members’ personal information with any third party for marketing purposes without your consent.

Malaysian PDPA Compliance

Our Privacy Policy is fully aligned with Malaysia’s Personal Data Protection Act 2010 (PDPA), ensuring your rights as a local user are always upheld.

Privacy Controls in Your Hands

You have the full right to access, correct, and request the deletion of your personal data. Privacy settings can be managed directly from your account panel.

Secure Data Storage

All member information is stored on servers protected by multi-layer firewalls, strict access controls, and round-the-clock security monitoring.

Easy Unsubscribe Options

Don't want to receive marketing communications? You can unsubscribe at any time, hassle-free, via email or your account settings.

Your Privacy Rights as a 711 Cuci Member

Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of all personal data we hold about you at any time.

Right to Rectification

If any of your information is inaccurate or out of date, you have the right to request an immediate correction.

Right to Erasure

You may request the deletion of your personal data, subject to any applicable legal retention obligations.

Right to Object

You may object to the processing of your data for specific purposes, such as direct marketing, at any time.

Right to Data Portability

You have the right to receive your data in a machine-readable format for transfer to another platform if needed.

Right to Restrict Processing

Under certain circumstances, you may request that the processing of your data be temporarily restricted.

01 Introduction

711 Cuci (“we”, “platform”) are committed to protecting the privacy of all members and users who access the website 711cuci.cash. This Privacy Policy sets out in detail how we collect, process, store, and protect your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

This policy applies to all services offered by 711 Cuci, including Sports Betting, Live Casino, slots, poker, E-Sports, and all account-related functions. By using our platform, you consent to the collection and use of your personal data as described in this Privacy Policy.

We take your privacy seriously. Every decision involving user data is made with the interests and safety of our members at the forefront — especially users across Malaysia who trust 711 Cuci as their preferred betting platform.

This Privacy Policy forms part of the 711 Cuci Terms & Conditions. By registering an account, you acknowledge that you have read and fully understood the contents of this policy.

02 Personal Data We Collect

711 Cuci collects your personal information through various means when you use our platform. The type of data collected depends on how you interact with our services:

Data Category Sample Information Purpose of Collection
Personal Identity Full name, date of birth, MyKad number Identity verification (KYC), legal compliance
Contact Information Phone number, email address Account communications, transaction notifications
Financial Data Bank account number, deposit/withdrawal transaction records Payment processing, fraud detection
Technical Data IP address, device type, web browser, operating system Account security, platform analytics
Usage Data Betting records, games played, session duration Service improvement, responsible gambling
Communication Data Support chat records, emails, complaints Customer support management

We only collect data that is strictly necessary to deliver quality services to you. We do not collect sensitive data categories such as health information, religious beliefs, or political views without your explicit consent.

For payment methods such as Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX (Maybank2u, CIMB Clicks), we only retain the information required to verify transactions. Full card or account details are not stored on our servers.

03 How We Use Your Data

The personal information you provide to 711 Cuci used solely for legitimate and transparent purposes. The following are the primary purposes for which your data is used:

  • Account Management: Creating, verifying, and managing your member account, including the required KYC (Know Your Customer) process.
  • Transaction Processing: Securely processing all deposits and withdrawals via supported Malaysian payment methods.
  • Platform Security: Identifying and preventing fraud, money laundering, and any suspicious or unlawful activity.
  • Service Improvement: Analysing usage patterns to improve the interface, platform speed, and overall user experience.
  • Service Communications: Sending important notifications related to your account, transactions, security updates, and policy changes.
  • Marketing (with consent): Sending promotional offers, bonuses, and new product information where you have consented to receive marketing communications.
  • Responsible Gaming: Monitoring betting patterns to identify members who may need responsible gambling support.
  • Legal Compliance: Fulfilling the legal and regulatory obligations applicable to the operation of the 711 Cuci platform in Malaysia.
We will not use your data to make automated decisions that materially affect your rights without appropriate human oversight. If you have any concerns, reach out to our team at support@711cuci.cash.

04 Data Sharing with Third Parties

711 Cuci does not sell your personal data. However, in certain circumstances, we may need to share your data with the following parties for legitimate operational purposes:

  • Payment Processing Providers: Payment partners that process transactions via DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, and ShopeePay. They are subject to their own privacy policies and confidentiality agreements with us.
  • Game Software Providers: Software companies that provide the slot games, live casino, poker, and Sports Betting titles you play on our platform.
  • Identity Verification Services: Third-party KYC providers who assist us in verifying member identities and complying with anti-money laundering (AML) requirements.
  • Legal Authorities: Government agencies, regulatory bodies, or law enforcement authorities when required by Malaysian law or a valid court order.
  • Analytics Services: Analytics providers that help us understand platform usage patterns for improvement purposes only. Data shared is in aggregated, anonymised form.

All third parties we work with are required to comply with strict data security standards and are only permitted to use your data for the specified purposes. Non-disclosure agreements (NDAs) and data processing agreements are signed with all our business partners.

05 Data Security

Protecting your personal data from unauthorised access, loss, or misuse is 711 Cuci's highest priority. We implement comprehensive technical and organisational security measures, including:

  • 256-Bit SSL Encryption: All data communications between your device and our servers are encrypted using the latest TLS protocols.
  • Multi-Layer Firewall: Our server infrastructure is protected by advanced firewall systems that monitor and block cyber threats in real time.
  • Strict Access Controls: Only authorised staff with a legitimate business need may access members’ personal data, and every access is carefully logged.
  • Two-Factor Authentication (2FA): Access to internal data management systems requires two-factor authentication for all relevant staff.
  • Regular Security Audits: We conduct regular penetration testing and security audits to identify and address system vulnerabilities.
  • 24/7 Monitoring: Our automated monitoring system operates around the clock to detect any unusual activity or intrusion attempts.

While we take all reasonable precautions, no system is entirely 100% immune to cyber threats. In the event of a data breach affecting your information, we will notify you within the timeframe stipulated by applicable law.

You also play an important role in keeping your account secure. Never share your password, use a strong and unique password, and always log out when using a public device.

06 Cookies & Tracking Technologies

The 711 Cuci platform uses cookies and similar tracking technologies to enhance your experience while browsing our website. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, session authentication, and security. These cookies cannot be disabled.
  • Performance Cookies: Collecting anonymised data on how users interact with the platform to help us improve site speed and functionality.
  • Functional Cookies: Saving your preferences such as language, display settings, and game preferences for a more personalised experience.
  • Marketing Cookies: Used to display promotions and advertisements relevant to your interests. You may disable this type of cookie without affecting core platform functionality.

You can manage or delete cookies at any time through your web browser settings. Please note that disabling essential cookies may affect certain features of the 711 Cuci platform.

Our platform does not currently support "Do Not Track" (DNT) requests from web browsers due to operational and security requirements. However, we do respect cookie preferences you set manually.

07 Data Retention Period

711 Cuci retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian law. The following are general guidelines for our data retention periods:

  • Active Account Data: Retained for as long as your account remains active and until you request account closure.
  • Financial Transaction Records: Retained for a minimum of 7 years after the transaction takes place, in line with Malaysian accounting and anti-money laundering (AML) legal requirements.
  • KYC Data: Retained for a minimum of 5 years after account closure to meet regulatory compliance obligations.
  • Security Logs: Retained for 12 months for the purposes of security investigation and fraud detection.
  • Marketing Data: Retained until you withdraw your consent or request deletion, whichever comes first.

Once the retention period expires, your data will be securely deleted or anonymised using industry-standard methods. You may request early deletion of specific data by contacting us, subject to any legal obligations that may prevent such deletion.

08 Children's Data Protection

The 711 Cuci platform is strictly for individuals aged 18 and above only. We do not knowingly collect or process personal data from any individual under the age of 18.

Should we discover that personal data of a minor has been collected without our knowledge, we will take immediate steps to:

  • Suspending the account immediately.
  • Deleting all associated personal data immediately.
  • Notifying the relevant parent or guardian where contact information is available.
If you are a parent or guardian and believe your child under 18 has registered on our platform, please contact us immediately at support@711cuci.cash so we can take prompt action.

09 Amendments to the Privacy Policy

711 Cuci reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. Any changes will be posted on this page with a revised update date.

For material and significant changes to how we process your data, we will send a notification to your registered email address or via an in-platform notice at least 14 days before the changes take effect.

Your continued use of the 711 Cuci platform following the publication of any amendments constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

10 Contact Us About Privacy

If you have any questions or concerns, or wish to exercise your privacy rights regarding the personal data we hold, our Data Protection Officer (DPO) team is here to help:

  • Email: privacy@711cuci.cash
  • General Support Email: support@711cuci.cash
  • Live Chat: Available directly at 711cuci.cash, 24 hours a day, 7 days a week

We are committed to responding to all privacy-related enquiries within 30 working days from the date your request is received. For complex requests or those requiring further investigation, we will keep you informed of the progress within the stipulated timeframe.

If you are dissatisfied with our response, you have the right to lodge a complaint with Malaysia’s Department of Personal Data Protection (JPDP) or the relevant regulatory authority.

For general enquiries about the platform, bonuses, or your account, please visit the Frequently Asked Questions (FAQ) us first. More detailed privacy-related information is also available there.
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Your Data Is Safe. Join 711 Cuci Today!

Register your account with confidence — your privacy and data security are our top priority. Enjoy Malaysia's best betting experience with over 500,000 active members.

SSL Encrypted • PDPA Compliant • Data Not Sold • 18+ Only

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